How long it will take to get my order?
We use Canada Post for all orders, and you should be able to receive your order within 2-5 business days
depends on your locations. (Due to COVID-19, shipping may delay).
R Shop will not be held accountable for any lost package and Canada Post would be able to help to
locate them.

What do I do if I make mistake on ordering?
Please contact us immediately and we will do our best to accommodate to make necessary changes but
can not guarantee once the order has been shipped.

How Can I return my order?
All sales are final, however unopened, and unused items or damaged items done by R shop will only be
accepted for return. You will be responsible for your own shipping and duty charges. For further
information, please contact us.

When Can I get item that are out of stock?
We try our best to replenish our inventory quickly as possible. Please sign up for in stock notification and
you will be first to know when item is in stock.

International Orders?
Currently, we only ship within Canada due to COVID-19.